Our Terms and Conditions

RESERVATION AND DEPOSITS:

Terms and Conditions: A non-refundable deposit of $300 per person is required at time of registration; either by check or credit card. Credit Card accepted: Amex, Visa and Mastercard.

FINAL BALANCE: 

Final balance is due NO LATER than 65 days prior to departure. If paying by check, please make checks payable to: “Shalom Journeys Inc. New York”.

PASSPORT: 

To travel to Israel, Europe, and the Middle East, you must be in possession of a valid passport and it must be valid for 6 months from the day of your return flight home or the airline may refuse you boarding. Citizens of some nations may require a visa (please contact “Trips Israel” or the Israel Consulate General for more information). It is the responsibility of the passenger/s to understand the Visa regulations for entry to all countries around the world, via air or land. You can find available websites or by contacting them directly on the telephone.

CANCELLATION / PENALTIES:

• Cancellation received from the time of booking to 65 days prior to departure has a penalty of $300 per person from the total land package and/or hotel reservation per person plus the non-refundable amount by the airline/s (if applicable).
• Cancellation received from 64 – 45 days prior to departure have a penalty of 50% (fifty percent) from the total land package and/or hotel reservation per person plus the non-refundable amount by the airline/s (if applicable).
• Cancellation received from 44 – 0 days prior to departure have a penalty of 100% (one hundred percent) from the total land package and/or hotel reservation per person plus the non-refundable amount by the airlines (if applicable).
  Please note: Cancellation refunds take approximately 60 days to process.

BAGGAGE: 

To travel to Israel from North America with most airlines, you are allowed 1 checked luggage totaling (no more) 50lbs. each, plus one piece of hand luggage on board with you. Some airlines have different luggage restrictions. It is the responsibility of the passenger/s to understand the baggage allowance, restrictions based on the terms used on the airlines website or by contacting them directly on the telephone prior to your flight departure. Luggage is the sole responsibility of the passenger and of the airlines. For lost luggage claims, the passenger is responsible for notifying the airlines directly.

RESPONSIBILITY: 

“Shalom Journeys” acts only as agents for the various companies supplying the services of this tour and shall not be held liable in any way for injury; damage; loss; death; accident; delay or irregularity to any person, place or property, including air transportation or changes in itinerary due to circumstances beyond our control.It is the responsibility of all passengers to have travel insurance for full travel protection.

UNDERSTANDING:

It is understood and agreed to abide by the Security Notice and Directives to the Tour. Passengers agree to accept any and all risks to safety and security during the course of participating in the package tour and hereby release “Shalom Journeys ” and any of its suppliers, trustees, officers, agents and employees from any claims which may accordingly arise during the course of participation in the tour.

MEDICAL CONDITION:

“Shalom Journeys ” and their suppliers are not responsible for any medical conditions that may occur during or prior to the tour.

PHOTOS:

We reserve the right to use any/and or part thereof of any picture/video taken on tour as promotional and/or advertising for future tours.

TERMS AND CONDITIONS NOTE: 

From time to time, the sites during the tour can change in sequence and or can be missed, due to; delays, traffic, weather, security and or other causes, which cannot be avoided. There are no refunds given, if a site or several are missed. “Shalom Journeys ” and its suppliers will not be held responsible for sites missed.